Questions and Answers
We have a prior version of Time Keeper. Can we upgrade to
version 11 or do we have to buy a new copy?
- You may upgrade to version 11 from ANY previous version!
- Click here for upgrade prices
Can we convert previous versions data to version 11?
- There are too many differences between previous versions to update
to version 11.
Is Technical Support provided?
What is the cost of technical support?
- We provide free
technical support for the life of our products. (or
until the product is retired).
- We don't charge for any of our technical support no matter how many times you
- We provide both phone and email support, which ever is easier for you.
We want to buy several copies. Do you offer a multiple copies discount?
- The normal discount is 10% for 10 or more copies and only on new copies (not upgrades).
What is the cost of Time Keeper Plus 11?
Do you have a network version available?
- We retired all previous versions of Time Keeper prior to version 11. However, version 11 being web based behaves like a network version.
We have several stand-alone versions. Can we upgrade to a network copy.
- Sorry, we don't have any stand-alone versions or network versions available? Only the web based version is now available.